Privacy Policy

Last updated: November 24, 2024

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use RetentionAI and tells you about your privacy rights and how the law protects you.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

Definitions

For the purposes of this Privacy Policy:

• Application refers to RetentionAI, the software program provided by the Company.
• Company(referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to RetentionAI.
• Country refers to: United Kingdom
• Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Application.
• Service Provider means any natural or legal person who processes the data on behalf of the Company.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
• You means the individual accessing or using the Service.

Collecting and Using Your Data

Types of Data Collected

Personal Data

While using our Service, we may collect certain device identifiers that are not linked to your identity. This includes:

• Device ID

This data is collected to provide and improve the Service and is not linked to your personal identity.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), device type, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other diagnostic data.

Data Collected by Third-Party Services

We use third-party services to monitor and analyze the use of our Service and to serve advertisements:

• Google AdMob: We use Google AdMob to serve ads within the Application. AdMob may collect information such as device type, operating system version, network provider, IP address, and app usage data. This information is collected to provide advertisements and analyze ad performance. We do not personalize ads. For more information on how Google collects and uses data, please visit Google's Privacy Policy and Google AdMob Policy.
• PostHog: We use PostHog to collect anonymous usage analytics to help us improve the Service. This data is not linked to you personally and includes information such as feature usage and interaction patterns. For more information, please visit PostHog's Privacy Policy.

Use of Your Data

The Company may use the collected data for the following purposes:

• To provide and maintain our Service: Including to monitor the usage of our Service.
• To improve user experience: Analyzing usage patterns to enhance functionality and features.
• For advertising: Serving non-personalized advertisements through Google AdMob.
• For analytics: Using tools like PostHog to track user interactions and improve our Service.

Retention of Your Data

We will retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service.

Transfer of Your Data

Your information, including Usage Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Disclosure of Your Data

We may disclose Usage Data in the following situations:

• With Service Providers: We may share Usage Data with third-party Service Providers to monitor and analyze the use of our Service.
• For legal requirements: If required to do so by law or in response to valid requests by public authorities.

Security of Your Data

The security of your data is important to us. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Data Storage

All user data is stored locally on your device. We do not store any personal data on our servers.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personal data from anyone under the age of 13.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: hello@calebareeveso.com